At Bloop AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI image generation platform. Please read this policy carefully.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Sign in using authentication providers
Contact our support team
Subscribe to our newsletter
Make a purchase

This information may include:

Name and email address
Profile information
Payment information (processed securely by Stripe)
Communication history

1.2 Usage Data

We automatically collect certain information when you use our service:

IP address and browser type
Device information
Pages visited and features used
Image generation prompts and results
Timestamps of activities
Credit usage and subscription status

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience. For more details, please see our Cookie Policy.

2. How We Use Your Information

We use the collected information for various purposes:

Provide and maintain our service
Process your image generation requests
Manage your account and subscription
Process payments and prevent fraud
Send you service-related notifications
Respond to your inquiries and support requests
Improve our service and develop new features
Analyze usage patterns and trends
Ensure compliance with our terms and policies
Protect against harmful or illegal activity

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data:

Encryption of data in transit and at rest
Secure cloud infrastructure (Supabase, Cloudflare)
Regular security assessments
Access controls and authentication
Regular data backups

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

Service Providers: With trusted third parties who help us operate our service (e.g., Stripe for payments, Clerk for authentication, Supabase for database services)
Legal Requirements: When required by law, legal process, or government request
Business Transfers: In connection with a merger, acquisition, or sale of assets
Protection: To protect our rights, property, or safety, and that of our users

5. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your data when transferred internationally.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Portability: Request transfer of your data to another service
Restriction: Request restriction of processing
Objection: Object to processing of your data

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, except where we need to retain certain information for legal or business purposes.

8. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the new policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: Bloop AI, Legal Department

11. GDPR and LGPD Compliance

For users in the European Union and Brazil, we comply with the General Data Protection Regulation (GDPR) and Lei Geral de Proteção de Dados (LGPD). We process personal data based on legal grounds including consent, contract necessity, legal obligation, and legitimate interests. You have the right to lodge a complaint with your local data protection authority.